Frequently Asked Questions
Everything you need to know about bringing Nuvé into your home.
What materials are used in Nuvé furniture?
We prioritize sustainability and durability, using FSC-certified solid woods, premium linen blends, and non-toxic finishes to ensure your pieces are safe for your family and built to last.
How long does shipping take for large furniture items?
Standard delivery for large items typically takes 2-3 weeks. Our white-glove delivery service includes in-home setup and packaging removal to ensure a seamless experience.
What is your return policy?
We offer a 30-day trial period for all home decor and furniture. If you are not completely satisfied, you can return your items for a full refund, minus a flat-rate return shipping fee.
Do you offer fabric swatches?
Yes, we offer complimentary swatch kits for all our upholstery collections so you can see and feel the textures in your own lighting before making a purchase.
Are your products covered by a warranty?
Every Nuvé furniture piece comes with a limited 5-year warranty covering structural defects and craftsmanship to give you peace of mind with your investment.
Can I track my order status?
Once your order is processed, you will receive a tracking link via email. For large freight shipments, our delivery partner will call you directly to schedule a convenient delivery window.